Transformation Consulting

Businesses as well as public and charity sector organisations are facing the need for large scale or smaller scale change almost constantly, as they try to respond to a changing business environment or plan to outmanoeuvre the competition proactively.

Transformation consultancy is the foundation of iProCon, because we are passionate about helping organisations to achieve ever more challenging business objectives.

For us consultancy is about bringing new ideas and strong experience on board to leverage our clients' existing resources – not about filling a gap in the orgchart. However, we offer you the choice between consultancy and interim personnel at usually lower cost depending on your needs. Quite often the most effective and efficient solution for a client would be a blend of the two.

At iProCon we are convinced that, to be successful, your transformation project needs to be:

Holistic

If you want to change your brand image, it's not enough to get new adverts out and if you run a large scale ERP implementation, linking to the vendor's online documentation from your intranet won't get users on board and processes optimised.
Whilst it is important for a transformation project to be kept within a reasonable scope, all relevant stakeholders must be taken on board and the important dimensions of technology, process, and people must be considered. Too many projects fail, because they were focused on process and technology, while only lip service was paid to the people and cultural aspects. At iProCon we are passionate about aligning strategic change with the culture and Human Capital of your organisation.

Focused on Business Outcomes

Many transformation projects have objectives not related to business outcomes. Implementing a piece of software in time, speeding up a process or improving the results of an employee survey can all be useful milestones. However, they don't qualify as value creating results, as long as the final business outcomes like reducing IT cost, improving customer loyalty, or selling more services haven't been achieved.
It is iProCon's philosophy to always maintain a clear line of sight towards business outcomes. This does not only help you to actually create value, but also to weed out expensive projects bound not to deliver the promised returns.

Evidence Based
 & Bespoke

We don't apply the same textbook based solution to every client. Instead we conduct a thorough analysis of the situation and context before we recommend any further steps.

Fast


We acknowledge that transformation needs time, particularly, if a significant cultural shift is required. However, with the business environment changing at a high pace, change projects need to keep up. Also, change projects stretched over to long a period tend to have a negative impact on performance, because they create uncertainty for the workforce and other stakeholders.

Therefore, we help you to define the right scope and resources to achieve results quickly using proven tools, where they can serve as accelerators. We can also help your organisation to become more agile to deal more efficiently with a changing environment in the future.

Efficient

Transformation projects can be expensive. We actively help you to keep cost down, by:

• focussing on what's really required rather than cross-selling to various practises to keep an army of consultants busy leveraging your own people as far as possible.
• helping you to get in interim personnel rather than more expensive consultants, if you don't have enough capacity in your own workforce to staff the project

Sustainable


All too often organisations flip back into old behavioural patterns after a transformation project has been concluded "successfully". This happens, if change was achieved only through top management pressure and micro management. As soon as other priorities require top management attention, the "success" evaporates: cost creep up again, cross departmental communication dries up,… - what ever change you were aiming at is changing back as soon as you look the other way.

To achieve sustainable change, the workforce needs to understand its importance and lower level management needs to drive it. Changes need to become a natural part of the way your people do their everyday jobs and the way they are managed. Eventually they will be engrained in your organisation's value and culture.

iProCon consultants are passionate about just this: nor aiming at numbers on the surface to hide the reality for a few months, but at the reality below the surface to change those numbers for good.