Whitepapers and Research

Outsourcing and Shared Services



Clientcase - Banking HR Outsourcing

Outsourcing Banking HR Processes: An international Bank with Headquarters in Germany planned to outsource their transactional HR and HR-IT. They were not sure whether this would be the right thing for them, how to find the right provider, and how to manage the transition. Following the 6 elements of Right-Sourcing Readiness iProCon consultants helped them to make the right decision and manage the change.
Clientcase - Banking HR Outsourcing      Clientcase - Banking HR Outsourcing   (224KB)


Clientcase - Corporate HR IS Review Strategy Development

Align HR-IS strategy with business requirements: One of the world’s largest banks had invested heavily in their HR information systems for ca. 50 countries in the EMEA region. However, they felt they didn’t leverage the technology they had as much as they should and were lacking consistency across countries. They also were not sure how their standards compared to market benchmarks. They set up a project with the goal to make their HR-IS and HR shared service centre competitive against external p
Clientcase - Corporate HR IS Review Strategy Development      Clientcase - Corporate HR IS Review Strategy Development   (474KB)


MiniCase - Outsourcing QA

Outsourcing: Why certifications can’t replace the right culture and capabilities.
MiniCase - Outsourcing QA      MiniCase - Outsourcing QA   (56KB)


Outsourcing your SAP HCM system

A conference presentation taking you through the options of outsourcing your SAP HCM system (particularly looking at interface architecture) and touching on change management.
Outsourcing your SAP HCM system      Outsourcing your SAP HCM system   (1134KB)


Whitepaper - Change Management Challenges in HRO

There are various challenges in HRO projects along the timeline. Some are obvious, some a bit surprising.
Whitepaper - Change Management Challenges in HRO      Whitepaper - Change Management Challenges in HRO   (475KB)


Whitepaper - HR Service Strategy

How to harness your HR shared service to add real value to the business and be competitive against external providers, using technology and Self Services, redesigning processes and fostering a customer focused service culture. A white paper based on industry data and real project experience.
Whitepaper - HR Service Strategy      Whitepaper - HR Service Strategy   (781KB)



July 2010

At RTS we had a good product and service but we could not see the wood from the trees. iProCon revisited our strategy, re-organised our structure and implemented many business disciplines we simply had not spent time thinking about. They helped us create a company that was more scalable and efficient. We are reaping the benefits some two years on after our first engagement with them.

Kevin Farmer

Head of Operations / Business Owner
Race Timing Systems

July 2010

iProCon literally transformed our business, their grasp of our business was exceptional and they put us on a path of continued growth at a time our competitors were struggling in the face of an economic down turn. Their professionalism and commitment has left a lasting legacy that is driving our business forward.

Jonathan Lennox

Managing Director
FSG Property Services