Papers and Research: Top Papers (most requested)

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The Challenge of Changing Organisational Culture


What is Organisational Culture and How Can You Change it?

  • Why is it so difficult to achieve a change in an organisation's Culture and why is it so often doomed to fail?
  • How do you go about successfully changing culture?
  • And what are the practical steps to undertake?
 
 

HR Service Strategy - Service Excellence & Self Services


HR service strategy

How to harness your HR shared service to add real value to the business and be competitive against external providers.

Use technology and Self Services - Redesign processes - foster a customer focused service culture

A white paper based on industry data and real project experience.



July 2010

At RTS we had a good product and service but we could not see the wood from the trees. iProCon revisited our strategy, re-organised our structure and implemented many business disciplines we simply had not spent time thinking about. They helped us create a company that was more scalable and efficient. We are reaping the benefits some two years on after our first engagement with them.

Kevin Farmer

Head of Operations / Business Owner
Race Timing Systems

July 2010

iProCon literally transformed our business, their grasp of our business was exceptional and they put us on a path of continued growth at a time our competitors were struggling in the face of an economic down turn. Their professionalism and commitment has left a lasting legacy that is driving our business forward.

Jonathan Lennox

Managing Director
FSG Property Services